Remote Guard

Although there are many advantages the most important distinction is that RemoteGuard uses video verified alarm technology to protect its customers' premises and assets.

Video verified technology uses a combination of motion sensors, cameras, two-way voice technology and security alarm components to:

• Detect an intruder
• Capture the intruder on camera and create a video clip
• Transmit the video clip and alarm information to the monitoring station
• Verify the alarm is in fact a cat burglar instead of a cat
• Initiate two-way voice communication from the monitoring station staff to challenge the intruder and direct them to leave the premises immediately
• Provide a video clip to the alarm owner and police to identify the intruder or archive for future reference
• Eliminate false alarms

• 1. One wireless indoor Video Sentry which combines an infra-red motion sensor, digital camera, and night vision illuminators which take a 10 second video clip of a motion activated intrusion.
• 2. One wireless alarm panel which:
  • A. receives the 10 second video clips captured by the above Video Sentries;
  • B. uses its built in cellular transmission capability to send the video clips and crucial alarm information to the monitoring station which is analysed by staff to determine if a real threat exists;
  • C. sounds a siren to deter the intruder;
  • D. initiates two-way voice communication with the alarm owner's premise.
• 3. Two wireless door/window sensors (which signal the alarm panel if a door or window is opened).
• 4. Two proximity readers which arm and disarm the control panel.

• 1. Outdoor wireless Video Sentries which are weatherproof and can secure outdoor areas such as storage sheds, RVs, project vehicles, boats, snowmobiles, lawnmowers, private and business storage yards, ATVs, etc.
• 2. Remote Control key fobs which are battery powered.
• 3. Indoor wireless sirens which increase deterrence.
• 4. Outdoor wireless siren/strobes which improves police response and deterrence. Police can see the strobe flashing on your house as they drive down your street when they are responding to your alarm call.
• 5. Wireless Smoke Detectors which protect your premises in the event of fire.
• 6. Outdoor wireless Proximity Tag Readers which allow you to arm/disarm the alarm system before entering the premises.

A "blind" alarm system is an alarm system that has no cameras. "Blind" alarm systems cannot effectively verify alarm calls. When an alarm call comes into the monitoring centre the staff see text information such as, "Front door sensor activated at 1234 anywhere Street, Centreville, B.C. at 12:35 am."

Even though the front door sensor is activated it does not necessarily mean an intruder has entered the premises. When the sensor is activated and no intrusion has taken place a false alarm has occurred. In fact up to 98% of alarm calls are false because "blind" alarm systems cannot provide visual evidence to the monitoring station staff to verify what actually took place. An example will be provided below:

"A recurring false alarm kept taking place at 3:00 am in an office building. The office manager called in the security alarm installer to check the alarm system for malfunctions. No malfunctions were ever found, yet the false alarms persisted. The alarm installer then asked all the staff what they did prior to closing the office in an effort find out the cause of the false alarm. The receptionist stated that she turned the lights and equipment off before leaving and then locked the front door. The security alarm installer persisted and asked if there was anything else she did before leaving. She said, "Oh yes, I also move the large plant to this spot". The security alarm installer noticed that the new location for the plant was just below a large overhead heating vent. Apparently the heating system turned its fan on automatically at 3:00 am every morning. The vent blew air at the plant's large leaves thus creating movement that the motion sensor detected. The alarm system was activated as it was designed to do".

A video clip of the plant moving its leaves would have informed the monitoring station staff that movement had occurred, thus avoiding a police dispatch and possible fine.

Audio verification is better than nothing but it does have its limitations. Remember that most alarm companys' signs will be posted on the customers premises displaying their company name. Most thieves will know if a alarm protected premises has audio verification by the alarm name posted at the front of the premise. For audio verification to work the monitoring staff can issue a command and then listen for a response. If the intruder is prepared he/she can simply be quiet and not make a noise that would verify the alarm call, and continue stealing assets out of microphone range.

RemoteGuard alarm systems are wireless in two ways. First, the alarm components communicate with each other within the premise without wires. Second, the main alarm panel communicates with the monitoring station through the GSM cellular network. There are no wires to cut.

That is a good point. Here are some ways that were designed to protect the users' privacy:

• 1. AES military grade encryption. All components have radio transmitters in them that have the video files encoded in AES encryption algorithms. This encryption has never been broken.
• 2. The alarm system is designed to only take video pictures when the alarm is armed and then triggered. In other words, when the siren is sounding then pictures are being recorded. No pictures are being recorded when the system is quiet and not activated.
• 3. Video Sentry placement: Video Sentries are normally installed facing door and/window entry points. There is no need to place the Video Sentries in sensitive areas such as bedrooms or bathrooms. They can even be placed outside facing an entry door. With an outside placement the Video Sentry will detect an intruder before they have penetrated the premises. The siren will sound and the two-way voice will be activated, adding considerable stress to the intruder before he/she enters the building. The stress of hearing the siren going off generally deters the intruder immediately.

Yes. It is wireless as well for easy installation.

No problem. RemoteGuard alarm systems can be purchased outright for about the cost of a traditional blind alarm system. You can get month to month monitoring without a long term contract. It doesn't matter what your credit score is or if you are a homeowner. Because the RemoteGuard alarm system is wireless, it is totally portable. You can take it with you to your new location.

Absolutely. Our entry level alarm panel will support up to 20 devices. You can have Video Sentries mounted on a building or tree pointed at your recreational vehicles. If an intruder enters your property and approaches your assets within 45 feet, they will be detected and the alarm system will sound the siren. Similarly you can install a door and/or window sensors in your workshop in conjunction with a Video Sentry to capture the intruder on video. When you go to bed night you simply arm your alarm system and the following is protected:

• 1. your doors and windows of your house plus
• 2. your recreational vehicles plus
• 3. your workshop.

Certainly, as long as there cellular reception. Once you have RemoteGuard protection, an intruder will be deterred by the siren and/or police response. If there is no police available it is possible to have the monitoring station staff contact a neighbour to check out your vacation home. The video footage should be helpful in identifying intruders.

Probably not. The two technologies are incompatible.

Absolutely. RemoteGuard has its own GSM radio transmitter which sends alarm information and video clips through the cellular network to the monitoring station. It does not use the VOIP transmission line.

RemoteGuard can provide a specialized antennae to boost the cellular signal to increase the range of transmission.

With normal use each component will last up to 4 years before battery replacement.

The RemoteGuard alarm panel sends out a signal to each alarm component every 8 minutes. The purpose of this "polling" is to check that each component:

• 1. is still operating and
• 2. has its battery level checked.